Shipping policy

Processing Time

All orders are processed within 1–3 business days. Once your order is packed and shipped, you’ll receive a confirmation email with your tracking information. Please note that processing times may be slightly longer during holidays or peak sale periods.

Shipping Locations

We currently ship orders from our USA and International warehouses, depending on product availability and your delivery location. This helps us keep delivery times reasonable for customers worldwide.

Estimated Delivery Times

The following estimates are based on recent shipping performance across our most common destinations:

Please note that these are average estimates, not guarantees. Actual delivery times may vary due to factors such as customs clearance, local postal delays, or seasonal demand.

Shipping Guarantee

Every FannyCap order is fully guaranteed.
If your package is lost, damaged, or fails to arrive within the expected timeframe, simply contact us at support@thefannycap.com.
We’ll either resend your order or issue a full refund — no hassle, no sweat.

Expedited Shipping

We do offer expedited shipping for certain destinations.
However, this option incurs a significantly higher cost and is generally recommended for urgent and/or high-value orders.
If you’d like to upgrade to express shipping, please contact us before placing your order so we can provide a custom quote.

Customs, Duties & Taxes

International orders may be subject to import duties, customs fees, or VAT, depending on your country’s regulations.
These charges are not included in your order total and must be paid by the customer upon delivery. Unfortunately, FannyCap has no control over these fees or possible delays caused by customs processing.

Need Help?

If you have any questions about your shipment or need assistance tracking your order, please contact our support team at: support@thefannycap.com.
We’ll respond within 1 business day (usually sooner).